Refund Policy

If you are not satisfied with a purchase from Imoka, you may return eligible items within 7 days of delivery.

Eligibility

Items must be unused, in original packaging, with tags/invoice intact. Certain items (e.g. perishable or personal-care goods) may not be eligible; this is noted on the product page.

Refunds

Once we receive and inspect the returned item, your refund is processed to the original payment method within 5–7 business days. Where applicable, you may instead choose store credit or an exchange.

How to initiate

Raise a return from your account's order page, or write to imokainfo@gmail.com with your order number and the reason.